Ticket ID: 24261
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Creation Date: 5/24/2018 10:01 AM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.6.4216
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Language: English
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Views: 29222
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Last Modification Date: 6/21/2018 11:28 AM
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Platform:
Windows
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Level: Closed
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IE: 42.17134 |
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Bug Status: Not Fixed
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User account: Administrator
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Bug Frequency: About once an hour
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Support Request: Exit from standby does not work anymore
Reproduction
ello
In recent days, when sitekiosk goes to sleep, we do not arrive with the touch screen to get out of sleep. SItekiosk does not react anymore on the screen.
We did not change the sleep settings.
To disable, we have selected: Only the mouse & keyboard
I checked and tested other parameters, but that does not change