Ticket ID: 25279
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Creation Date: 2/12/2020 12:11 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.7.5232
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Language: English
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Views: 16970
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Last Modification Date: 5/19/2020 2:07 PM
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Platform:
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Level: Closed
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Support Request: We can't sign in to your account
It seems like I need some help in this case, since we are getting an error when we try to start this machine in SiteKiosk mode.
I have tried the following:
- Update Windows
- Uninstall all latest Windows updates afterwards
- Tested with unprotected SiteKiosk
- Uninstalled and reinstalled SiteKiosk
Have you any ideas why this happens, since it looks like the restricted user account is destroyed somehow.
Do you know of any Windows issue that could cause this?
Best regards
Ole