Ticket ID: 21648
|
Creation Date: 5/18/2015 4:40 PM
|
Product: SiteKiosk Classic Android
|
Attachment: -
|
TicketType: Support Request
|
Version: 2.4.0
|
Language: English
|
Views: 37708
|
Last Modification Date: 6/15/2015 5:01 PM
|
Platform:
Android
|
|
Level: Closed
|
IE: 11.11 |
|
Bug Status: Not Fixed
|
User account: SiteKiosk Restricted User
|
Bug Frequency: On every start
|
|
Support Request: Locked out of Android
Reproduction
Cannot reproduce as this has only happened to 2/6 tablets.
We setup SiteKiosk on a clean install of Android. There have been some tablets that cannot seem to get past the password screen.
It accepts no password and we cannot seem to get past it.This happens after couple of days after SiteKiosk install.
There was no password set except to unlock SiteKiosk
It's a Samsung Galaxy Note Pro 12.1