Ticket ID: 25333
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Creation Date: 2/25/2020 6:50 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.7.5324
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Language: English
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Views: 18118
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Last Modification Date: 5/19/2020 2:21 PM
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Platform:
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Level: Closed
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Support Request: Kiosk Problems
Unable to access configuration after upgrade to latest version.
Server Error in '/' Application.
Error HRESULT E_FAIL has been returned from a call to a COM component.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Runtime.InteropServices.COMException: Error HRESULT E_FAIL has been returned from a call to a COM component.
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component.]
SKSharedObjectsLib.IXMLCrypt.Decrypt(Object ak_pInDocument_, Object& ak_pOutDocument_) +0
ProvisioMVC.ScopeDataModel`1.get_ApplicationConfiguration() +250
ProvisioMVC.ScopeDataModel`1.get_Configuration() +64
ProvisioMVC.ProvisioController.AddCustomModelInitialization(ScopeDataModel`1 model, Boolean isEmpty, Boolean isSiteCasterMode) +53
ProvisioMVC.ProvisioController.LoadConfig(String filePath, Boolean isSiteCasterMode) +95
Web.Configuration.Controllers.HomeController.Index() +1305
lambda_method(Closure , ControllerBase , Object[] ) +65
System.Web.Mvc.ActionMethodDispatcher.Execute(ControllerBase controller, Object[] parameters) +14
System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters) +157
System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters) +27
System.Web.Mvc.Async.<>c.<BeginInvokeSynchronousActionMethod>b__9_0(IAsyncResult asyncResult, ActionInvocation innerInvokeState) +22
System.Web.Mvc.Async.WrappedAsyncResult`2.CallEndDelegate(IAsyncResult asyncResult) +29
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult) +49
System.Web.Mvc.Async.AsyncInvocationWithFilters.<InvokeActionMethodFilterAsynchronouslyRecursive>b__11_0() +50
System.Web.Mvc.Async.<>c__DisplayClass11_1.<InvokeActionMethodFilterAsynchronouslyRecursive>b__2() +228
System.Web.Mvc.Async.<>c__DisplayClass7_0.<BeginInvokeActionMethodWithFilters>b__1(IAsyncResult asyncResult) +10
System.Web.Mvc.Async.WrappedAsyncResult`1.CallEndDelegate(IAsyncResult asyncResult) +10
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult) +49
System.Web.Mvc.Async.<>c__DisplayClass3_6.<BeginInvokeAction>b__3() +35
System.Web.Mvc.Async.<>c__DisplayClass3_1.<BeginInvokeAction>b__5(IAsyncResult asyncResult) +100
System.Web.Mvc.Async.WrappedAsyncResult`1.CallEndDelegate(IAsyncResult asyncResult) +10
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) +44
System.Web.Mvc.<>c.<BeginExecuteCore>b__152_1(IAsyncResult asyncResult, ExecuteCoreState innerState) +11
System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +29
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) +64
System.Web.Mvc.<>c.<BeginExecute>b__151_2(IAsyncResult asyncResult, Controller controller) +13
System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +22
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) +45
System.Web.Mvc.Controller.System.Web.Mvc.Async.IAsyncController.EndExecute(IAsyncResult asyncResult) +10
System.Web.Mvc.<>c.<BeginProcessRequest>b__20_1(IAsyncResult asyncResult, ProcessRequestState innerState) +28
System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +29
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) +28
System.Web.Mvc.MvcHandler.System.Web.IHttpAsyncHandler.EndProcessRequest(IAsyncResult result) +9
System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +549
System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) +132
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +163
Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.7.3535.0