Ticket ID: 25517
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Creation Date: 8/6/2020 3:05 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.8.5463
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Language: English
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Views: 16379
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Last Modification Date: 9/3/2020 11:29 PM
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Platform:
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Level: Closed
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Support Request: Sitediosk was not able to start properly.....
We have multiple deployments with the same configuration, but one of them is getting the following at start up:
SiteKiosk was not able to start properly for 10 times in 1200 seconds or the SiteRemote Client service did not start in time, therefor you see this emergency screen. Please press the Escape key or click the <Logoff> button and use your SiteKiosk general password to end SiteKiosk to fix this situation. The general Password is part of the Registration information you received for SiteKiosk.
SiteKiosk will be closed, the start settings will be reset, and you will be sent to the Windows login Screen.
For further assistance please contact support via our website www.provisio.com.
>> I have requested to get the logfile from the the deployment. Do you have any suggestions?