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North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
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Support Request: Print PDF in full web Browser

Description

Hi,
PDF printing problem in full browser mode, the PDF file opens in full screen mode but the task bar for printing is no longer visible.

Réponse: (3)

Re: Print PDF in full web Browser 02/07/2020 13:31
Hello,

The internal PDF viewer of SiteKiosk doesn’t provide a print function (it is only available for web pages the SiteKiosk Browser by enabling the checkbox “Show Print Button” at “-->Application-->Browser-->Settings-->Advanced Settings”)

But you may find any external PDF viewer app for Android that provides a printing feature (maybe the Adobe Reader for Android).
Then you can configure SiteKiosk Android to use that App for PDFs by deactivating the option "Use internal PDF viewer" under "-->Application-->Browser/Fullscreen browser" and enabling "Allow downloads" under "-->Application->Browser/Fullscreen browser".

Afterwards you can allow the PDF viewer you installed before "-->Application->Browser/Fullscreen browser-->Allow downloads-->Settings"
Just activate the Android App, which can open the PDF files on the system.

Regards,
Michael Olbrich
Re: Print PDF in full web Browser 02/07/2020 14:09
thank you,
I have already tested this solution with acrobat, the problem is that the loaded files remain on the tablet, and even the delete icon does not erase them
Re: Print PDF in full web Browser 02/07/2020 14:56
Hello,

SiteKiosk Android can just delete the SiteKiosk browser files (-->Security-->Logout) but with this solution the PDF files are handled within the Adobe Reader App where SiteKiosk has no access to.

You may check the Play Store for another PDF Viewer App that doesn’t store the PDF document permanently?
Otherwise users must delete the PDF within the Adobe Reader App or there is maybe any Adobe Reader setting to remove the recent files automatically?
https://www.adobe.com/devnet-docs/rm/android/acrobatandroid_en/manage_files.html#movefiles


The only other solution I see is to switch to a tablet or device with a Windows system and SiteKiosk Windows where you can print the PDF from the internal viewer and also downloaded files can be deleted on logout / screen saver activation.

Regards,
Michael Olbrich