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Support Request: Auto Login fails after pathc

Description

We're still experiencing auto login to Google after we've applied the auto login patch. Please help.

Réponse: (7)

Re: Auto Login fails after pathc 02/07/2020 20:58
Hello,

Thank you for your inquiry. Can you explain more in detail? What is the patch that you are referring to? What changes did you make or applied? Also I could not download the file you posted. Can you send that to support-america(at)provisio.com, referring this post?

Best regards,
Andre.
Re: Auto Login fails after pathc 02/07/2020 21:32
This is our Start Page link:

https://connect.finishline.com/connect/=google&login=svc-connectkiosk@finishline.com

until today, it would automatically populate the login with Google screen with the email address. Today, it stopped updating this field leaving users stuck on the signin page without an email address. we've configured out network to auto login to the account if its the same as the computer account. However we need to have the kiosk input the email address.
Re: Auto Login fails after pathc 02/07/2020 21:33
Oops its https://connect.finishline.com/connect/?from=google&login=svc-connectkiosk@finishline.com
Re: Auto Login fails after pathc 02/07/2020 21:47
Hello,

Thank you for providing more details. SiteKiosK does not have to ability to auto populate those fields on its own. You can use JavaScript code to accomplish this. SiteKiosK will allow you to either use our Object Model or traditional JavaScript code. Here are some examples provided in our Developer Blog posts. Please be mindful that our free support does not include assistance with customizing your code and the examples provided are considered as-is.

Chrome Browser based: https://devblog.provisio.com/post/2019/05/17/Manipulating-the-DOM-within-the-SiteKiosk-Windows-Chrome-Browser.aspx

IE based: https://devblog.provisio.com/post/2016/06/22/Using-the-SiteKiosk-Object-Model-for-Automated-Website-Logins.aspx

SiteKiosk Object Model API: https://www.provisio.com/helpconsole/SiteKiosk%20Object%20Model%20Help/en-US/default.htm?index.htm

Best regards,
Andre.
Re: Auto Login fails after pathc 02/07/2020 21:50
Thanks. I will look into this. I thought we had support through our licenses and site remote subscription. What does additional support cost?
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