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Rapport bogue: Error screen - Access Forbidden

Reproduction

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Description

Multiple times per day we receive the error "Access forbidden - You don't have permission to access the requested directory. There is either no index document or the directory is read-protected" (see screenshot).

How can we analyse where this error message is coming from? Is there a possibility to increase loggin on SiteKiosk in order to detect the root cause of this message?
In the SiteKiosk logfiles no error message is found.

Réponse: (1)

Re: Error screen - Access Forbidden 07/08/2020 11:17
Hello,

a screenshot is not attached, you may resend it to support-europe[at]provisio.com.

If you posted the exact title of the message, then this is not a message from SiteKiosk.

If you are using the Chrome engine of SiteKiosk, you can activate the browser debug mode. This is described here: https://devblog.provisio.com/post/2017/09/15/Debugging-Webpages-in-the-SiteKiosk-Windows-Chrome-Browser.aspx.