Support Request: VIDEO WONT REPEAT

Description

Hello,

I have tried to apply a video to play on the Start Page, it is linking to an MP4 file on the C drive of the machine.

No matter what video I try it only plays twice and then stops, it requires prompting to be played again.

How do I make this repeat continuously?

Answer: (3)

Re: VIDEO WONT REPEAT 7/30/2019 8:00 PM
I was not able to replicate this issue. Can you provide the video file and a description of how you added the video to your page?
Re: VIDEO WONT REPEAT 8/26/2019 2:18 AM
Hello, Please download the files I have suppled via the links supplied.

Here is the saved file of the Kiosk setup so you can see what settings I am applying.
https://gleneira.thruinc.net/Publishing/Link.aspx?LinkID=2R7XFRSU31NBB

Here is the video that I am using, please note I have had varying results with different videos. The Site Kiosk appears to just stop it at different intervals but never fully repeating more than twice.
https://gleneira.thruinc.net/Publishing/Link.aspx?LinkID=2HY2RCU8SOROZ


Let me know if you need anything else from me to trouble shoot this.
Re: VIDEO WONT REPEAT 8/29/2019 3:34 PM
If you just want to have the video play and manage content on the kiosk, you may want to consider using SiteCaster CMS. SiteCaster was designed for the type of scenario you described. I see you are using the mp4 as your start page. That would cause the video to only play once. If you want to use SiteKiosk for this purpose you could embed the file in html and use the html attributes to loop the video or, alternatively, you could just set the screensaver to a low timeout and have the screensaver loop your video for you.
My Account
Login
Language (Tickets):