Ticket ID: 25737
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Creation Date: 2/22/2021 5:55 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.8.5722
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Language: English
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Views: 11606
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Last Modification Date: 3/23/2021 5:54 PM
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Platform:
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Level: Closed
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Support Request: Screen saver won't play
I've copied a handful of JPG's to the local restricted SiteKiosk's documents folder. Running on Win 10 Pro. When I preview the rotating screen saver through the SiteKiosk config the images play just fine. But when the screen saver automatically activates after the inactivity period expires, all we see is a blank black screen. Any suggestions? We've used this software going back to 2015-2016, and never had the quirk happen in the past. Same image set that worked on an older SiteKiosk version on an Win 7 Pro PC.