Ticket ID: 25758
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Creation Date: 3/4/2021 11:27 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.6.4409
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Language: English
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Views: 12016
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Last Modification Date: 4/2/2021 2:54 PM
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Platform:
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Level: Closed
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Support Request: Need general help with SiteKiosk
Before the Pandemic we lost the person that administered and configured the SiteKiosk software and we have been fortunate up until now to not require changes to the current Sitekiosk systems. I now have a request to enable access to an external website that was added to one of our HR sites and I need to install the software on my system so that I can make the changes required. I have the software but I don't know who has the license for the software. I need to know who to contact to be added to the system since this will be ongoing for me to support. I did work with the software about a year ago and I'm sure I can work my way through the steps needed to add the URL to the allowed websites, but I'm concerned I might break something using using an unregistered version. Can I just do the change on an existing remote system running the SiteKiosk and copy the configuration to the rest of the machines?
Thanks in Advance!
Gary Scott
Desktop Engineer
Carhartt Inc.